Closing Date: 11 August 2025
African Union is recruiting for a Quality Assurance Officer Position: Apply Now
Main Functions
The Quality Assurance Officer will ensure the implementation of quality assurance policies, procedures, and systems to support the effective and efficient operation of the supply chain within Africa CDC. The Quality Assurance Officer role involves monitoring and evaluating the quality of goods and services procured, stored, and distributed to ensure compliance with international standards, regulations, and Africa CDC guidelines.
Specific Responsibilities
- Develop and implement quality assurance policies, procedures, and standards to uphold product quality and regulatory compliance.
- Lead and supervise quality assurance teams or personnel in conducting inspections, audits, and evaluations of processes, products, and systems.
- Establish key performance indicators (KPIs) and metrics to measure quality performance and identify areas for improvement.
- Conduct risk assessments and root cause analyses to address quality issues and prevent recurrence.
- Provide guidance and support in the interpretation and application of quality standards and regulations, such as ISO standards, Good Manufacturing Practices (GMP), and regulatory requirements.
- Review and approve quality documentation, including Standard Operating Procedures (SOPs), batch records, validation protocols, and quality reports
- Participate in regulatory inspections, customer audits, and quality-related meetings, and facilitate corrective and preventive actions as necessary.
- Lead continuous improvement initiatives to enhance quality systems, processes, and performance.
- Serve as a subject matter expert on quality assurance matters, providing training and mentoring to staff as needed.
- Oversee the quality assurance processes from procurement to delivery, ensuring compliance with international standards and Africa CDC requirements.
- Conduct regular quality audits and assessments of suppliers and manufacturers to ensure adherence to quality standards.
- Evaluate and approve suppliers based on quality assurance criteria.
- Develop and maintain relationships with suppliers to ensure continuous improvement in quality performance.
- Provide technical guidance and support to suppliers to help them meet Africa CDC’s quality standards.
- Coordinate and oversee the inspection and testing of supplies to ensure they meet quality specifications.
- Manage the resolution of quality issues, including investigations and corrective actions.
- Maintain documentation and records of inspections, tests, and quality control activities.
- Work closely with procurement, logistics, and program teams to ensure seamless integration of quality assurance processes.
- Collaborate with internal and external stakeholders to address quality-related issues and improve supply chain processes.
- Provide training and capacity building on quality assurance to Africa CDC staff and partners.
- Prepare regular reports on quality assurance activities, including findings, trends, and recommendations.
- Analyze quality data to identify areas for improvement and implement corrective actions.
- Keep abreast of developments in quality assurance practices and standards to ensure continuous improvement.
Academic Requirements and Relevant Experience
- A Bachelor’s degree in Pharmacy, Chemistry, Engineering, supply chain management or a related field with a minimum of 5 years of relevant experience in quality assurance within supply chain management, preferably in public health or international development sectors OR Master’s degree in Pharmacy, Chemistry, Engineering, supply chain management or a related field with a minimum of 2 years of relevant experience in in quality assurance within supply chain management, preferably in public health or international development sector.
- Experience in conducting audits, risk assessments, and compliance reviews
- Proven track record in developing and implementing quality assurance systems
Required Skills
- Proficiency in one of the AU Official working languages (Arabic English, French, Kiswahili, Portuguese and Spanish) and fluency in another AU language(s) is an added advantage.
- Strong knowledge of quality assurance principles, standards, and practices.
- Proficiency in using quality management software and tools.
- Supply Chain Management: Understanding all aspects of the supply chain, including procurement, inventory management, logistics, distribution, and demand planning, and effectively managing these functions to ensure seamless operations.
- Problem-Solving: Identifying challenges and implementing effective solutions to address supply chain disruptions, bottlenecks, and inefficiencies in a timely manner.
- Cross-Functional Collaboration: Collaborating effectively with other departments, such as sales, marketing, production, and finance, to align supply chain activities with overall business objectives and ensure a seamless flow of information and materials.
- Risk Management: Identifying and mitigating risks within the supply chain, such as supplier disruptions, geopolitical issues, natural disasters, and regulatory changes, to ensure continuity of operations.
- Continuous Improvement: Implementing a culture of continuous improvement and innovation within the supply chain organization, seeking opportunities to enhance processes, adopt best practices, and drive efficiency gains.
- Communication Skills: Communicating effectively with internal stakeholders, external partners, and senior management to convey supply chain strategies, performance metrics, and key initiatives
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